1. Delete Your Account In-App
The quickest method is directly within the app:
- Open the AgroLITix app.
- Tap your profile picture or initials in the top-right corner.
- Go to Settings → Data.
- Scroll down and select "Delete account".
- Read the warning and confirm by tapping "Delete permanently".
Account deletion starts the data removal process. Uninstalling the app alone does not delete the account. Backup retention and possible retention exceptions are described below.
2. Request Deletion by Email
If you cannot access the app or wish to receive written confirmation:
- Email: info@agrolitix.lt
- Subject line: Data deletion request
- Message: include the email address linked to your account and specify whether you want full account deletion or specific data only.
We handle the request without undue delay and respond within one month of receipt. Where necessary because of the complexity and number of requests, the period may be extended by two further months; we inform you and give reasons within the first month. Where necessary, we verify the requesting person’s identity.
3. What Is Deleted
A request may cover the following categories. The actual removal scope depends on your rights to the records, shared farm data and the retention exceptions described below:
- Account credentials (email address, password hash).
- Profile information (name, profile picture).
- Farm, field and GPS coordinate records.
- Seasonal plans and work calendar entries.
- Activity log entries (planting, fertilising, spraying, etc.).
- Uploaded documents, PDFs and photos.
- AI assistant conversation history.
- Employee and equipment records.
- Partner programme balance and referral history.
Deleting an account and removing all data of a shared farm organisation are separate operations. Where several members use records, retention is assessed according to the controller’s instructions, other people’s rights and applicable retention duties. You may request the basis and period for data that is retained.
4. Data Retained After Deletion
Certain data may be retained longer where there is a lawful and necessary basis, such as a statutory obligation or the defence of legal claims:
- Security incident logs – retained for up to 90 days for legal defence purposes.
- Backup copies – fully purged within 90 days of the account deletion date.
Remaining data is used only for justified purposes. Infrastructure and other providers listed in the privacy policy may process it depending on the service.
5. Deleting Specific Data Only
If you wish to delete only certain data without deleting your entire account:
- Documents – open the document in the app → three-dot menu → Delete.
- Fields – open the field card → Edit → Delete field.
- AI conversation history – in the conversation list → swipe left → Delete.
- Other data – write to info@agrolitix.lt specifying exactly what you want removed.
6. Your GDPR Rights
Account deletion fulfils your right to erasure under GDPR Article 17. You also have the right to:
- Receive a copy of your data before deletion – write to info@agrolitix.lt requesting a copy and, where applicable, portability in a structured, commonly used and machine-readable format.
- Restrict processing if you dispute data accuracy or the basis for processing.
For all other rights, see the Privacy Policy.
7. Contact
Data controller: MB "Lanksti reklama", company registration number 307027540
Giedraičių g. 39, R53, LT-09302 Vilnius, Republic of Lithuania
Data deletion enquiries: info@agrolitix.lt
Phone: +370 636 82177
Response time: within 3 business days.